shipping & returns

 each garment is handmade to order just for you

Each piece I create is handmade to order,

using your specific size measurements,

just for you!
 

Once an order has been placed I will then get to making it.

I design, cut, sew and package each garment myself,

creating truly unique and high quality one off pieces.

​

So please be aware that this process can take 10-28 working days.

Plus additional days for delivery.

​

Please also be specific about your sizing when purchasing a garment.

If you are unsure about sizing don't hesitate to message me and I can explain further.

Shipping

​

We ship from the Uk

with Royal Mail 2nd Signed For.

 

Please allow the following days for your garments to journey to you:

UK 2-5 working days

Europe 5-10 working days

The Rest Of The World 7-14 working days

​

We can't be held responsible for any customs

or import fees your country may charge.

Returns

​

Since each piece is handmade just for you,

I am not able to accept returns.

​

I personally quality check each piece before it's packaged,

however if their is a true fault with

with the item you received, for example if the item/s:​

​

​

​

​

please get in touch.

 

As each piece is specifically made for you,

please read the sizing information carefully, as ordering

the wrong size will not be a valid reason to claim a refund.

  • arrive damaged

  • arrive not as advertised

  • arrive incorrectly manufactured

2021 shopelleclipse

Β©