shipping & returns
each garment is handmade to order just for you
Each piece I create is handmade
just for you!
Once an order has been placed I will then get to making it.
I design, cut, sew and package each garment myself,
creating truly unique and high quality one off pieces.
So please be aware that this process can take 14 working days.
Plus additional days for delivery.
Please also be specific about your sizing when purchasing a garment.
If you are unsure about sizing don't hesitate to message me and I can explain further.
Shipping
We ship from the UK
with Royal Mail 2nd Signed For.
Please allow the following days for your garments to journey to you:
UK 2-5 working days
Europe 5-10 working days
The Rest Of The World 7-14 working days
We can't be held responsible for any customs
or import fees your country may charge.
Returns
Since each piece is handmade just for you,
I am not able to accept returns.
I personally quality check each piece before it's packaged,
however if their is a true fault with
with the item you received, for example if the item/s:
please get in touch.
As each piece is specifically made for you,
please read the sizing information carefully, as ordering
the wrong size will not be a valid reason to claim a refund.
-
arrive damaged
-
arrive not as advertised
-
arrive incorrectly manufactured